220-1002 Exam Preparation Material | CompTIA A+ Certification Exam: Core 2

Prepare for the 220-1002 with reliable study materials, practice questions, and key exam insights.

Prepare for the 220-1002 CompTIA A+ Certification : Core 2 exam with CertQueen's independently developed study resources. Review important concepts, practice scenario-based questions, and use clear explanations to identify areas that require further study.

Question#1

Which of the following OS installation types would a technician use for multiple workstations at the same time?

A. Image deployment
B. Clean install
C. Multiboot
D. In-place upgrade

Question#2

Ann a customer, allowed someone else to use her computer, and now some web pages do not display correctly in the browser A technician determines many of the browser settings live been changed.
Which of the following Control Panel utilities should the technician use to reset the browser settings to the defaults?

A. System/System Protection
B. Programs and Features
C. Network and Sharing Center
D. Internet Options/Advanced tab

Question#3

Which of the following Is the MOST cost-effective option to protect computers and peripherals from damage caused by power fluctuations?

A. Generator
B. Battery backup
C. Surge suppressor
D. Line conditioner

Question#4

An IT manager receives a call from a user who states a technician completed work on a department laptop within the last week. The user indicates the technician tried to explain the issue with the laptop, but the user was unable to understand because the technician used a lot acronyms. Additionally, the user claims the technician spoke too quickly when explaining the issue and seemed preoccupied with a cell phone. The IT manager wants to address an email to the IT department to ensure the user's complaints are conveyed to the team.
Which of the following should the IT manager recommend in the email to the team? (Select TWO).

A. Technicians should avoid using technical jargon when speaking to users. B Technicians should avoid trying to explain complex issues to users.
B. Technicians should avoid speaking to users who have complex issues.
C. Technicians should avoid setting an expectation for project completion in front of the user.
D. Technicians should avoid distractions when speaking with users.
E. Technicians should avoid working in front of users.

Question#5

A technician is working on an infected computer After running a scan and removing the malicious software, only one issue remains. When opening up the browser, it is redirected to an unwanted site. The technician checks the home page settings, and they are correct. The technician types the home page address in the browser, and it is still redirected.
Which of the following does the technician need to edit to resolve this issue?

A. MSConfig
B. Registry
C. Hosts file
D. boot.ini

Exam Code220-1002
Q & A: 659 Q&As         Updated:  Jul 31,2026

 

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What This 220-1002 Study Resource Helps You Do

Review Key Concepts

Review the technologies, products, processes, and practical skills covered by the current 220-1002 exam objectives.

Practice Scenario-Based Questions

Work through independently developed questions designed to strengthen your understanding of technical scenarios and decision-making.

Identify Knowledge Gaps

Use your results and the provided explanations to find weaker areas and focus your study more effectively.

How to Use This 220-1002 Preparation Material

Review the Exam Scope

Start by reviewing the topics covered by the 220-1002 exam. Compare them with the official exam objectives to understand the required technologies, operational tasks, and practical skills, then identify the areas that deserve the most attention.

Practice Independently

Complete a focused set of practice questions for each topic. On your first attempt, avoid referring to notes, answers, or other study resources so that you can evaluate your current understanding more accurately.

Study the Explanations

Review the answers and explanations after completing each practice session. Understand why the correct option is appropriate for the given scenario and why the other options may be incorrect or less suitable.

Close Knowledge Gaps

Keep track of incorrect answers, unfamiliar concepts, and weaker knowledge areas. Review these topics using official documentation and practical experience, then answer the related questions again to reinforce your understanding and monitor your progress.

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