220-1102

Practice 220-1102 Exam

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Latest 220-1102 Exam Dumps Questions

The dumps for 220-1102 exam was last updated on Jan 12,2026 .

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Question#1

A customer calls the help desk asking for instructions on how to modify desktop wallpaper.
Which of the following Windows 10 settings should the technician recommend?

A. Personalization
B. Apps
C. Updates
D. Display

Explanation:
Personalization is a Windows 10 setting that allows a user to modify the desktop wallpaper, as well as other aspects of the appearance and behavior of the desktop, such as colors, themes, sounds, etc. Apps is a Windows 10 setting that allows a user to manage the installed applications and their features. Updates is a Windows 10 setting that allows a user to check for and install the latest updates for the OS and other components. Display is a Windows 10 setting that allows a user to adjust the screen resolution, brightness, orientation, etc.
Verified References: https://www.comptia.org/blog/windows-10-settings https://www.comptia.org/certifications/a

Question#2

A technician is investigating options to secure a small office's wireless network. One requirement is to allow automatic log-ins to the network using certificates instead of passwords.
Which of the following should the wireless solution have in order to support this feature?

A. RADIUS
B. AES
C. EAP-EKE
D. MFA

Explanation:
RADIUS is the correct answer for this question. RADIUS stands for Remote Authentication Dial-In User Service, and it is a protocol that provides centralized authentication, authorization, and accounting for wireless networks. RADIUS can support certificate-based authentication, which allows users to log in to the network automatically without entering passwords. RADIUS also provides other benefits, such as enforcing security policies, logging user activities, and managing network access. AES, EAP-EKE, and MFA are not wireless solutions, but rather encryption algorithms, authentication methods, and security factors, respectively.
Reference: Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 23 CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) Cert Guide, page 459

Question#3

A user in a SOHO asks an off-site, remote technician to connect securely to the user’s laptop. The technician is able to connect to the VPN but is unable to connect to the user’s laptop.
Which of the following settings should the technician review?

A. Wireless protocol
B. DHCP pool
C. Content filtering
D. Firewall

Explanation:
When a technician is unable to connect to a laptop over a VPN, one of the most common reasons is that the firewall settings on either the laptop or the network are blocking the connection. Wireless protocol: Unrelated, as the technician is already connected to the VPN.
DHCP pool: Unlikely to be the issue, as it deals with IP address assignment.
Content filtering: Typically involves filtering web content, not affecting direct connections.
Firewall: The correct setting to review, as it may block the necessary ports or services required for remote access.
Reference: CompTIA A+ Exam Objectives [220-1102] - 2.3: Given a scenario, troubleshoot common wired and wireless network problems.

Question#4

A technician needs to document who had possession of evidence at every step of the process.
Which of the following does this process describe?

A. Rights management
B. Audit trail
C. Chain of custody
D. Data integrity

Explanation:
The process of documenting who had possession of evidence at every step of the process is called chain of custody

Question#5

A PC is taking a long time to boot.
Which of the following operations would be best to do to resolve the issue at a minimal expense? (Select two).

A. Installing additional RAM
B. Removing the applications from startup
C. Installing a faster SSD
D. Running the Disk Cleanup utility
E. Defragmenting the hard drive
F. Ending the processes in the Task Manager

Explanation:
The correct answers are B) Removing the applications from startup and E. Defragmenting the hard drive. These are the operations that would be best to do to resolve the issue of a slow boot at a minimal expense.
Removing the applications from startup means disabling the programs that run automatically when the PC is turned on. This will reduce the load on the CPU and RAM and speed up the boot process 1. Defragmenting the hard drive means rearranging the files on the disk so that they are stored in contiguous blocks. This will improve the disk performance and reduce the time it takes to read and write data2.
1: CompTIA A+ Certification Exam: Core 2 Objectives, page 23, section 3. 1. 2: CompTIA A+ Certification Exam: Core 2 Objectives, page 24, section 3.2.

Exam Code: 220-1102         Q & A: 824 Q&As         Updated:  Jan 12,2026

 

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