220-1202 Exam Preparation Material | CompTIA A+ Certification Exam: Core 2

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Prepare for the 220-1202 CompTIA A+ Certification : Core 2 exam with CertQueen's independently developed study resources. Review important concepts, practice scenario-based questions, and use clear explanations to identify areas that require further study.

Question#1

A technician is using a credential manager to safeguard a large number of credentials.
Which of the following is important for using this application?

A. Restricted log-in times
B. Secure master password
C. TPM module
D. Windows lock screen

Explanation:
Credential managers or password vaults (e.g., Windows Credential Manager, KeePass, or LastPass) store passwords securely. The integrity of such tools heavily depends on the strength of the master password protecting the vault. If compromised, all saved credentials could be exposed. Therefore,
setting a secure master password is crucial.
A. Login time restrictions are general user account settings, not specific to credential managers.
C. TPM is used more commonly for full disk encryption, not specifically required for password managers.
D. The lock screen protects general access but does not protect stored credentials alone.
Reference: CompTIA A+ 220-1102 Objective 2.2: Compare and contrast authentication technologies and secure credential storage.
Study Guide Section: Password management and protection best practices

Question#2

An administrator received an email stating that the OS they are currently supporting will no longer be issued security updates and patches.
Which of the following is most likely the reason the administrator received this message?

A. Support from the computer's manufacturer is expiring
B. The OS will be considered end of life
C. The built-in security software is being removed from the next OS version
D. A new version of the OS will be released soon

Explanation:
Operating systems periodically reach a status known as "end of life" (EOL), at which point the developer (e.g., Microsoft, Apple) ceases to provide security updates, patches, or technical support. When this happens, the OS becomes vulnerable and non-compliant with security best practices, which is why organizations typically receive advance notifications from vendors or support teams.
A. Manufacturer support expiration only applies to hardware, not OS patching.
C. Security software may be upgraded or removed, but that does not affect patching the OS itself.
D. The release of a new version doesn’t automatically stop updates for the current version.
Reference: CompTIA A+ 220-1102 Objective 1.3: Given a scenario, use appropriate Microsoft operating system features and tools.
Study Guide Section: OS lifecycle management and vendor support phases (e.g., EOL)

Question#3

An application's performance is degrading over time. The application is slowing, but it never gives an error and does not crash.
Which of the following tools should a technician use to start troubleshooting?

A. Reliability history
B. Computer management
C. Resource monitor
D. Disk

Explanation:
Resource Monitor provides real-time monitoring of system performance and resource usage, including CPU, memory, disk, and network usage. It helps technicians identify performance bottlenecks (e.g., high memory or CPU usage) that can cause slowdowns in applications over time without producing crash errors.
A. Reliability history logs application crashes or errors ― not helpful if the app doesn’t crash.
B. Computer Management is a broad utility with limited real-time monitoring capability.
D. Disk is too vague ― tools like CHKDSK can help with disk errors but not general performance degradation.
Reference: CompTIA A+ 220-1102 Objective 3.2: Given a scenario, troubleshoot common personal computer issues.
Study Guide Section: System performance tools ― Resource Monitor, Task Manager

Question#4

An administrator is investigating a technical outage. The management team wants information that includes the summary of the outage and actions taken.
Which of the following documentation should the administrator provide?

A. Knowledge base article
B. Non-disclosure agreement
C. Incident report
D. Standard operating procedure

Explanation:
An incident report summarizes what happened during an outage, the timeline, the actions taken, and the resolution, which is exactly what management typically requests post-incident.
From Quentin Docter C CompTIA A+ Complete Study Guide:
“Incident reports document the events of an IT issue or outage, including detection, response, and resolution. They are crucial for post-incident review and management accountability.”

Question#5

A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth.
Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)

A. SPICE
B. SSH
C. RDP
D. VPN
E. RMM
F. WinRM

Explanation:
To work remotely without physically transporting a workstation, the user needs:
C. RDP (Remote Desktop Protocol): Allows graphical remote access to a Windows PC at the office.
D. VPN (Virtual Private Network): Establishes a secure tunnel to access the corporate network remotely, making the internal PC reachable.
A. SPICE is used in virtual machine environments and is not typically used for end-user remote desktop access.
B. SSH is a text-based remote access tool used mostly for Linux systems.
E. RMM (Remote Monitoring and Management) is used by IT administrators for support ― not end-user remote access.
F. WinRM is used for Windows remote management via PowerShell, not for full desktop access.
Reference: CompTIA A+ 220-1102 Objectives 2.2 & 4.4: Compare and contrast security tools and remote access methods.
Study Guide Section: Remote access tools ― RDP and VPN for secure remote work

Exam Code220-1202
Q & A: 301 Q&As         Updated:  Jul 31,2026

 

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Review Key Concepts

Review the technologies, products, processes, and practical skills covered by the current 220-1202 exam objectives.

Practice Scenario-Based Questions

Work through independently developed questions designed to strengthen your understanding of technical scenarios and decision-making.

Identify Knowledge Gaps

Use your results and the provided explanations to find weaker areas and focus your study more effectively.

How to Use This 220-1202 Preparation Material

Review the Exam Scope

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Complete a focused set of practice questions for each topic. On your first attempt, avoid referring to notes, answers, or other study resources so that you can evaluate your current understanding more accurately.

Study the Explanations

Review the answers and explanations after completing each practice session. Understand why the correct option is appropriate for the given scenario and why the other options may be incorrect or less suitable.

Close Knowledge Gaps

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