74920T

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The dumps for 74920T exam was last updated on Jun 09,2025 .

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Question#1

What are two call vectoring command failures for "adjunct routing"? (Choose two.)

A. The VDN's COR does not permit routing to the adjuncts applied destination.

B. The specified agent Is not logged into the specified split tor a direct agent call.

C. The VDN's COS-group does not have Console Permission set to y.

D. The CTI link can be any Identifier.

Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101050308 (18)

Question#2

Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.)

A. It enables routing of calls to the agent that is most idle.

B. It dynamically matches a customer to an optimal agent.

C. It provides conditional routing of calls to agent queues.

D. It allows for dynamic reporting of call center activities in custom methods.

E. It uses advanced algorithms to efficiently route calls to agents.

Explanation:
Explanation: Reference Avaya Aura™ Call Center Feature Reference 6.0 page 78

Question#3

Which two commands will assess the behavior of a command that is used to route calls? (Choose two.)

A. list trace VDN

B. list trace vector

C. display events

D. list trace station

Question#4

Which vector object can replace the Time of day (TOD) global Vector Variable?

A. Vector Routing Table

B. Business Schedule Table

C. Service Hours Table

D. Policy Routing Table

Question#5

Which set of Vector Directory Number (VDN)/Vector types are used for multi-site Best Service Routing (BSR)?

A. Interflow, Outflow, and 1st Available

B. Primary, Status poll, and Outflow

C. Status poll, Interflow, and 1st available

D. Primary, Status poll, and Interflow

Exam Code: 74920T Q & A: 83 Q&As Updated: Jun 09,2025

Full 74920T Exam Dumps Here

Exam Code: 74920T
Q & A: 83 Q&As
Updated: Jun 09,2025

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