If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?
A. A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source.
B. A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.
C. A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source.
D. A caller will hear an automated voice saying “Please Hold”, which can be customized to play a different message by configuring the Music-on-Hold source.
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100119917