ACP-120 Exam Preparation Material | Jira Administration for Cloud

Prepare for the ACP-120 with reliable study materials, practice questions, and key exam insights.

Prepare for the ACP-120 Jira Administration for Cloud exam with CertQueen's independently developed study resources. Review important concepts, practice scenario-based questions, and use clear explanations to identify areas that require further study.

Question#1

Inspect your current Incoming Mail Handler configuration:

图形用户界面, 文本, 应用程序, 电子邮件

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Identify one reason why the current configuration is not fetching emails as planned.

A. The blank space in the Incoming Mail Handler name will cause internal errors.
B. The syntax of the specified Folder Name is invalid and should be corrected to ‘/spam’.
C. A delay of 10000 minutes is not a valid setting and will cause an error.
D. The external mail service is not able to write the messages to the specified folder.

Explanation:
Reference: https://confluence.atlassian.com/jirakb/troubleshoot-incoming-mail-in-jira-service-desk­790960076.html

Question#2

Issues were created in the first 15 days of this month.
The Exhibit shows the JQL query he created.

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Which statement about Sundar’s query is true?

A. The query will not return the right set of issues because the parentheses are wrong.
B. The query will not return the right set of issues because lines 2 and 3 are wrong.
C. The query will return the right set of issues, but it is inefficient.
D. The query is well written and will return the right set of issues.
E. The query is valid, but it will not run without a Jira Marketplace app.
F. The query will not return the right set of issues because line 2 only is wrong.

Question#3

Level custom field contains three options: Beginner, Intermediate, Advanced Pro. You need to find issues in any of the levels. Identify the correct JQL query.

A. Level = Beginner OR Level = Intermediate OR Level = Advanced Pro
B. Level IN (Beginner, Intermediate, "Advanced Pro")
C. Level ~ (Beginner, Intermediate, "Advanced Pro")
D. Level IN (Beginner, Intermediate OR Advanced Pro)

Question#4

You want to rename an issue type.
What might be impacted by this change?

A. Issue type schemes
B. Issue type screen schemes
C. Workflow schemes
D. Swimlanes by queries
E. Custom field contexts

Question#5

You have just deployed a new Support Workflow and Support Notification Scheme. Manager Maria should be receiving notifications when users click the Escalate workflow transition, but she is not.
Identify two possible reasons Maria is not receiving the notifications. (Choose two.)

A. Maria is not listed in the right custom event of the Support Notification Scheme.
B. The Escalate workflow transition is firing the wrong event.
C. The right custom event has been deleted from the Support Notification Scheme.
D. Maria is not listed in the Issue Escalated (System) event of the Support Notification Scheme.
E. The Escalate workflow transition is firing the right event, but the event is marked Inactive.
F. The Escalate workflow transition is firing the right event but uses the wrong email template.

Exam Code: ACP-120
Q & A: 175 Q&As         Updated:  Oct 07,2026

 

 Access Complete ACP-120 Preparation Material

What This ACP-120 Study Resource Helps You Do

Review Key Concepts

Review the technologies, products, processes, and practical skills covered by the current ACP-120 exam objectives.

Practice Scenario-Based Questions

Work through independently developed questions designed to strengthen your understanding of technical scenarios and decision-making.

Identify Knowledge Gaps

Use your results and the provided explanations to find weaker areas and focus your study more effectively.

How to Use This ACP-120 Preparation Material

Review the Exam Scope

Start by reviewing the topics covered by the ACP-120 exam. Compare them with the official exam objectives to understand the required technologies, operational tasks, and practical skills, then identify the areas that deserve the most attention.

Practice Independently

Complete a focused set of practice questions for each topic. On your first attempt, avoid referring to notes, answers, or other study resources so that you can evaluate your current understanding more accurately.

Study the Explanations

Review the answers and explanations after completing each practice session. Understand why the correct option is appropriate for the given scenario and why the other options may be incorrect or less suitable.

Close Knowledge Gaps

Keep track of incorrect answers, unfamiliar concepts, and weaker knowledge areas. Review these topics using official documentation and practical experience, then answer the related questions again to reinforce your understanding and monitor your progress.

Independent ACP-120 Preparation Resource

CertQueen independently develops its certification study materials for educational purposes. The practice questions are not copied from, recalled from, or presented as live or official exam questions.

CertQueen is not affiliated with, endorsed by, sponsored by, or authorized by any certification provider. Certification names, exam codes, product names, and related trademarks are the property of their respective owners and are referenced only for identification and educational purposes.

Exam Code: ACP-120
Q & A: 175 Q&As
Updated:  Oct 07,2026

 

 Access Complete ACP-120 Preparation Material