CAS-PA Exam Preparation Material | ServiceNow Certified Application Specialist - Performance Analytics Exam

Explanation:
You no longer have to activate the KPI Signals (com.snc.pa.kpi_signals) plugin. It is active by default.
If you do not want this feature, request a Now Platform administrator to set the property com.snc.pa.activate_kpi_signals to false. Because this property does not exist by default,
the administrator must add it.
If you reactivate KPI Signals, signal detection resumes from the time you originally deactivated the feature, not from the time you reactivated it.
Reference: https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for-workspace/concept/process-behavior-charts-for-kpis.html

Explanation:
When you use Analytics Q&A, the suggestions from previous searches are now shown together with the suggested indicators, tables, and columns.
As you type in a query, Analytics Q&A suggests recent searches, indicators, tables, and columns that match what you have typed so far. Only the tables and columns to which you have access are shown.
If Analytics Q&A cannot determine which table you want, it shows you up to three likely tables.
Reference: https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/performance-analytics/concept/analytics-q-and-a.html

Explanation:
You can set target values for indicators. When you set a target for an indicator on the Analytics Hub, you can now do the following:
* Set a start date in the future.
* Set a review date on which to consider updating the target.
* Set the target as an improvement on the average score or on the previous target. You can set the improvement as a percentage.
You can have the targets apply only to specific breakdown elements and time series. The target starts to apply at a selected date and continues to apply until you set the next target. However, you can set a review date on which to reconsider the target.
Reference: https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/performance-analytics/concept/pa-targets.html

Explanation:
Analyse scores using time periods from a custom business calendar instead of only the standard calendar.
When you are creating an Indicator Source, you can select either the standard calendar or a business calendar defined on the instance.
If you use a business calendar, you can create data collection jobs that run on the Business Calendar: Entry start or Business Calendar: Entry end times.
If you select a business calendar, you have the Calendar Frequency field. This field is required. The business calendar you selected determines the range of available frequencies.
(Optional) If you have configured this indicator source to use a business calendar, set the number of periods to retain scores and snapshots and find seasonal patterns.
Reference: https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/performance-analytics/concept/c_IndicatorSources.html

Explanation:
A pie visualisation shows how individual pieces of data relate to the whole using a circle to represent the whole.
A Donut visualization shows how individual pieces of data relate to the whole using a donut shape to represent the whole.
Single score visualisations display a single, key business value or current aggregate indicator score. You can set a score to update in real-time.
The following enhancements are made to pie, donut, and single score visualisations in the Quebec release:
* The metric label name is displayed near the metric value.
* Legend percentages are shown along with values.
* Data labels are shown as only percentages, as values, or as both. Gradient, texture, or no colour are not valid colour options for data display.
You can set 'default', 'colour palette' and 'fixed element colour' for pie and donut visualisations, and 'default' and 'single colour' for single score visualisations.
Reference: https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par-for-workspace/concept/pie-donut-visualizations.html#pie-donut-visualizations