A. Interrelated activities that take specific inputs and produce specific outputs
B. A distinct activity that can be defined, designed, implemented, and managed independently
C. All the activities from a customer request to a delivered product or service
D. A set of activities for delivering an IT service
Explanation:
A microprocess is a smaller, distinct activity within a larger process that can be managed independently. It contributes to the overall process’s goals but operates autonomously.
A. Incorrect. This describes a broader process, not a microprocess.
B. Correct. A microprocess is an independently manageable activity that can be defined, designed, and implemented without requiring extensive integration.
C. Incorrect. This describes a value stream, not a microprocess.
D. Incorrect. This describes an IT service process, not a microprocess.
Reference: Agile and ITIL materials on service processes and their subdivisions.
