CIS-HR Exam Preparation Material | Certified Implementation Specialist-Human Resources

Prepare for the CIS-HR with reliable study materials, practice questions, and key exam insights.

Prepare for the CIS-HR Certified Implementation Specialist-Human Resources exam with CertQueen's independently developed study resources. Review important concepts, practice scenario-based questions, and use clear explanations to identify areas that require further study.

Question#1

The Knowledge bases searched for the Knowledge results section on an HR Case are determined by what?

A. Knowledge Management configuration
B. HR Criteria configuration
C. Contextual Search configuration
D. HR Service configuration

Explanation:
Verified Answer. C. Contextual Search configuration Very Short The Knowledge bases searched for the Knowledge results section on an HR Case are determined by the Contextual Search configuration. Contextual Search is a feature that enables users to search for relevant information from multiple sources based on the context of a record, such as an HR Case1. The Contextual Search configuration defines the search sources, the search criteria, and the search results for each record type1. To configure the Knowledge bases searched for the Knowledge results section on an HR Case, the HR administrator can create or modify a contextual search configuration for the HR Case table, and select the desired Knowledge bases as the search sources1. The other options are not correct because they have different purposes. The Knowledge Management configuration defines the properties and settings for the Knowledge Management application, such as the default Knowledge base, the article numbering scheme, and the article workflow2. The HR Criteria configuration defines the conditions and expressions that are used to filter HR data, such as HR Profiles, HR Services, or HR Cases3. The HR Service configuration defines the properties and behaviors of an HR Service, such as the category, the workflow, and the assignment group4.

Question#2

Which HRSD application synchronizes ServiceNow with external HR systems?

A. HR Integrations
B. Core HR Application
C. Lifecycle Events
D. Employee Center Pro

Explanation:
Verified Answer. A. HR Integrations Very Short HR Integrations is an HRSD application that enables ServiceNow to synchronize data with external HR systems, such as Workday, SAP SuccessFactors, or Oracle PeopleSoft. HR Integrations can be used to import employee profiles, HR services, and HR cases from external systems into ServiceNow, or to export HR data from ServiceNow to external systems1.

Question#3

In the HR Guided Setup Module, why are some tasks locked in the Task view?

A. They require an elevated role to access.
B. They are deprecated tasks that should not be completed.
C. They require other tasks to be completed first.
D. They require a plugin to be activated first.

Explanation:
Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/reference/r_HRTaskViewPage.html

Question#4

What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

A. This ensures that HR has control over further HR configurations.
B. The HR Admin role should remain a part of the system Admin role.
C. This ensures that confidential HR data is only accessible to users with an HR role.
D. It is not necessary because the system Admin always has access to all HR data.

Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_HRRemoveAdminRole.html

Question#5

What is the role of Trigger conditions in activity sets?

A. It defines when the activity set should be initiated.
B. It defines the relationships between fields m various tables.
C. it defines specific employees to the activity set targets.
D. It defines order number for the activity set.

Exam CodeCIS-HR
Q & A: 136 Q&As         Updated:  Sep 21,2026

 

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What This CIS-HR Study Resource Helps You Do

Review Key Concepts

Review the technologies, products, processes, and practical skills covered by the current CIS-HR exam objectives.

Practice Scenario-Based Questions

Work through independently developed questions designed to strengthen your understanding of technical scenarios and decision-making.

Identify Knowledge Gaps

Use your results and the provided explanations to find weaker areas and focus your study more effectively.

How to Use This CIS-HR Preparation Material

Review the Exam Scope

Start by reviewing the topics covered by the CIS-HR exam. Compare them with the official exam objectives to understand the required technologies, operational tasks, and practical skills, then identify the areas that deserve the most attention.

Practice Independently

Complete a focused set of practice questions for each topic. On your first attempt, avoid referring to notes, answers, or other study resources so that you can evaluate your current understanding more accurately.

Study the Explanations

Review the answers and explanations after completing each practice session. Understand why the correct option is appropriate for the given scenario and why the other options may be incorrect or less suitable.

Close Knowledge Gaps

Keep track of incorrect answers, unfamiliar concepts, and weaker knowledge areas. Review these topics using official documentation and practical experience, then answer the related questions again to reinforce your understanding and monitor your progress.

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Exam Code: CIS-HR
Q & A: 136 Q&As
Updated:  Sep 21,2026

 

 Access Complete CIS-HR Preparation Material