Certified Business Analyst

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The dumps for Certified Business Analyst exam was last updated on May 12,2025 .

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Question#1

Which Information should the BA gather during the initial discovery meeting?

A. Employee review cycle for the support team

B. Limitations of the current support process

C. A Contact information for key stakeholders

Question#2

The business analyst (BA) at Northern Trail Outfitters is writing user stories for a Service Cloud implementation.
In which order should the BA arrange the three components of a user story?

A. I want <xyz>, as a <xyz>, so that <xyz>

B. As a <xyz>, I want <xyz>, so that <xyz>

C. I want <xyz>, so that <xyz>, for a <xyz>

Question#3

The business analyst (BA) at universal Containers is grooming user stories to add to the next sprint The BA Is having difficulty understanding the level of testing that's necessary for a particular story involving an update to an Important trigger.
What should the BA do to address the need for user acceptance testing (UAT)?

A. Run all Apex tests using change set validation.

B. Gather testing requirements from the stakeholder.

C. Perform testing on all objects in the trigger.

Question#4

The lead business analyst (BA) at Cloud Kicks is putting together user Stories for the new sales process that will be implemented in Sales Cloud. The lead BA is advising junior BAS on how to construct a user story.
What should the lead BA tell the junior BAs to include in a user story?

A. Include the V2MOM structure

B. Include who, What, and why

C. Include technical details

Question#5

A Salesforce business analyst (BA) has recently joined a new project to improve the Sales Cloud implementation at Cloud Kicks. The BA wants to quickly introduce new functionality to impress the customer.
Which action should the BA take?

A. Demo standard features and elicit feedback from the customer.

B. Update the page layouts to show the most relevant information at the top.

C. Scope the development of an integration with enterprise resource planning (ERP)

Exam Code: Certified Business Analyst Q & A: 311 Q&As Updated: May 12,2025

Full Certified Business Analyst Exam Dumps Here

Exam Code: Certified Business Analyst
Q & A: 311 Q&As
Updated: May 12,2025

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