Financial Services Cloud

Practice Financial Services Cloud Exam

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Latest Financial Services Cloud Exam Dumps Questions

The dumps for Financial Services Cloud exam was last updated on Jun 24,2025 .

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Question#1

What does the Salesforce Admin have to install to provide users access to referral dashboards and reports?

A. The managed extension package for intelligent Need-Based Referrals and Scoring
B. Einstein Analytics for Financial Services
C. The unmanaged extension package for Intelligent Need-Based Referrals and Scoring
D. Salesforce CRM Dashboards

Explanation:
The unmanaged extension package for Intelligent Need-Based Referrals and Scoring provides users access to referral dashboards and reports, as well as referral scoring and routing features.

Question#2

Scott Adams calls his Personal Banker Hank Burton to apply for a loan to buy a boat. Hanks wants to refer Scott to the loan department, but the current process is manual and time-consuming. Hank is asking the bank's System Administrator to automate Referral creation in Salesforce.
How can the Admin speed up and simplify Referral creation?

A. Write a trigger to create Referrals from a 'Create Referral* button.
B. Use the Case process and create Cases with Case Type 'Referrar'.
C. Use Global Action To create Referrals.
D. Use

Explanation:
To speed up and simplify Referral creation in Salesforce, the Admin can use Global Action to create Referrals. Global Actions are actions that let users create records without leaving their current page or context. By using Global Actions, the Admin can enable Hank to create Referrals from any page in Salesforce, such as Chatter, Home, or Account pages. The Admin can also customize the layout and fields of the Global Action to capture only relevant information for Referrals

Question#3

What step is required to give users access to the Financial Services Cloud Commercial Banking features?

A. Update Industries Settings to give users access to the Commercial Banking Console Lightning app.
B. Assign permission sets to give users access to the Commercial Banking Console Lightning app.
C. Update the user profiles to give users access to Financial Services Cloud objects
D. Install the Commercial Banking Managed Package

Explanation:
To give users access to the Financial Services Cloud Commercial Banking features, such as Commercial Banking Console Lightning app, Referrals List component, and Treasury Services object, the Admin needs to assign permission sets to the users. Permission sets are collections of settings and permissions that give users access to various tools and functions4. The Admin can use the following permission sets to enable Commercial Banking features for the users4:
FSC Commercial Banking Console User: This permission set gives users access to the Commercial Banking Console Lightning app, which is a custom app that provides a unified view of commercial banking clients and their financial needs4.
FSC Commercial Banking Referrals User: This permission set gives users access to the Referrals List component, which is a Lightning component that displays a list of referrals related to a business account4.
FSC Commercial Banking Treasury Services User: This permission set gives users access to the Treasury Services object, which is a custom object that represents a treasury service product or offering that a commercial banking client uses or is interested in4.
Verified Reference: 4

Question#4

A commercial loan due diligence process is handled by multiple individuals at Lake Tahoe Bank. Lake Tahoe Bank wants an easy way for managers to distribute the work, to understand the % completion of the due diligence process per client and report on the performance of the department to show possible bottlenecks.
What FSC feature can Lake Tahoe Bank use to track this process?

A. Workflow Rules/Process Builder
B. Action Plans
C. Apex Tnggers on the task object
D. Flows

Explanation:
Again, Action Plans are a feature that can help users track and manage common client processes. For
a commercial loan due diligence process, users can create an Action Plan Template with tasks such as verifying income, checking credit history, appraising collateral, etc. Users can also assign different task owners and deadlines for each task to distribute the work and monitor the progress. Users can also use dashboards and reports to view the % completion of the due diligence process per client and report on the performance of the department to show possible bottlenecks.

Question#5

An advisor is setting up a Household in Financial Services Cloud for their new clients, Oliver and Macie Dogging ton. The advisor created a Person Account record for both Oliver and Macie, and a Household record for the Dogging ton household. While creating the Household group, the advisor attempted to input the below information but received an error.
Member Name:
Oliver Dogging ton
Role in Group: Client
Primary Member: Enabled
Primary Group: Enabled
Activities and Objects to Roll Up: All
Member Name: Macie Dogging ton
Role in Group: Spouse
Primary Member: Enabled
Primary Group: Enabled
Activities and Objects to Roll Up: All
Based on the information provided, what caused the error that the advisor received?

A. Primary Member - two individuals cannot be designated as the Primary Member of the same Household.
B. Spouse is not a valid Role within a Group.
C. Primary Group - two individuals cannot designate the same Household as their Primary Group.
D. Activities and Objects to Roll Up - two individuals cannot designate their activities to roll up to the same Household.

Explanation:
Reference: [Customize Roles for Person Accounts and Individuals | Salesforce Help]
A primary member is the person account who is the main contact for a household or a group. Only one person account can be the primary member of a household or a group. The primary member is also used to calculate rollups for the household or group, such as total assets, liabilities, net worth, and so on. The advisor should designate either Oliver or Macie as the primary member of the Dogging ton household, but not both.

Exam Code: Financial Services Cloud         Q & A: 187 Q&As         Updated:  Jun 24,2025

 

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