NY Independent General Adjuster Exam Preparation Material | NewYorkIndependent General Adjuster (Series 17-70)

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Prepare for the NY Independent General Adjuster NewYorkIndependent General Adjuster (Series 17-70) exam with CertQueen's independently developed study resources. Review important concepts, practice scenario-based questions, and use clear explanations to identify areas that require further study.

Question#1

A New York producer moved his/her office on April 1. The producer MUST inform the Superintendent of the address change no later than

A. May 1.
B. July 1.
C. October 1.
D. December 31.

Explanation:
The correct answer is A ― May 1. New York Insurance Law §2134(a) requires a licensee under Article 21 to inform the Superintendent, by a means acceptable to the Superintendent, of a change of address within 30 days of the change.
Because the producer moved the office on April 1, the 30-day reporting period makes May 1 the applicable answer among the choices. The requirement is designed to keep DFS licensing records current so that official notices, regulatory communications, licensing information, and other required correspondence can be properly directed to the licensee.
July 1 would be approximately three months after the move, October 1 approximately six months later, and December 31 almost nine months later; each exceeds the statutory 30-day reporting period.
The reporting obligation should not be confused with separate Article 21 requirements involving license renewals, administrative-action reporting, criminal-prosecution reporting, appointment changes, or continuing education. Each has its own statutory trigger and timing requirements.
The official Series 17-70 content outline expressly identifies Change of address ― all addresses, including email ― under Insurance Law §2134 and applicable regulations as required examination material.
Therefore, an April 1 office-address change must be reported within 30 days, making A ― May 1 correct.

Question#2

Under a Businessowners Policy, Inside the Premises ― Robbery or Safe Burglary of Money and Securities, this coverage applies to robbery of

A. an employee that takes place off the premises.
B. a custodian that takes place off the premises.
C. a custodian that takes place within the premises.
D. a client that takes place within the premises.

Explanation:
The correct answer is C ― a custodian that takes place within the premises. Crime coverage titled Inside the Premises ― Robbery of a Custodian or Safe Burglary of Money and Securities is specifically structured to protect money and securities against robbery of a custodian while inside the insured premises, as well as qualifying safe or vault burglary.
Current ISO commercial-crime analysis states that coverage applies to loss of money and securities resulting from the robbery of a custodian inside the insured premises or from safe or vault burglary or attempted burglary. A custodian generally includes the named insured, partners, members, or employees having care and custody of the insured property, subject to the form's definition.
Options A and B are incorrect because they place the robbery off premises. Off-premises losses are addressed by different crime insuring agreements, such as Outside the Premises coverage.
Option D is incorrect because the critical insured person for this particular robbery provision is a custodian, not simply any customer or client present at the business.
The adjuster must distinguish theft, robbery, burglary, safe burglary, and employee dishonesty because each has a particular contractual meaning and may trigger different coverage.
Therefore, the event specifically contemplated by this coverage is robbery of a custodian inside the premises, making C correct.

Question#3

When investigating a liability claim against your insured, the insured calls you and requests that you deny the claim because the insured believes the claim lacks merit. As the adjuster you CANNOT

A. notify the insurer of the insured's request.
B. deny the claim simply because of the insured's request.
C. refuse the insured's request.
D. contact the claimant to further explore the facts of the claim.

Explanation:
The correct answer is B. An independent adjuster's claim decision must be based on the policy, facts, evidence, applicable law, and authority received from the insurer, not merely on the insured's preference that a third-party claim be rejected. An insured's assertion that a claim is meritless is relevant information, but it does not substitute for an objective investigation.
New York Regulation 64 establishes prompt and fair claims-handling standards. DFS states that insurers should assist in claim processing, obtain verification where reasonably necessary, clearly communicate positions on disputed matters, and respond promptly to interested parties. DFS also identifies unfair claims settlement practices as prohibited conduct.
Accordingly, the adjuster may inform the insurer of the insured's position, making A permissible. The adjuster can also decline to follow an unsupported instruction to deny the claim, so C is permissible. Contacting the claimant to investigate the circumstances is an appropriate fact-development step, making D permissible.
What the adjuster cannot properly do is deny liability simply because the insured wants a denial. Such action would bypass the required investigation and professional evaluation.
The Series 17-70 outline specifically tests the adjuster's role, duties and responsibilities, claim investigation, liability-loss investigation procedures, verification, and settlement procedures.

Question#4

Which of the following is NOT a basic peril on all homeowners forms?

A. Riot.
B. Smoke.
C. Volcanic eruption.
D. Flood.

Explanation:
The correct answer is D ― Flood. Standard homeowners insurance does not treat flood as one of its basic insured perils. Flood is generally excluded from ordinary homeowners property coverage and normally requires separate flood insurance, such as coverage obtained through the National Flood Insurance Program or an eligible private flood insurer.
By contrast, riot or civil commotion, smoke, and volcanic eruption are among the standard named causes of loss appearing in homeowners forms. The Insurance Information Institute's comparison of homeowners perils identifies riot/civil commotion, smoke, and volcanic eruption as covered causes while explaining that flood requires separate protection.
The exclusion of flood is particularly important for adjusters because “water damage” is not a single coverage category. The adjuster must determine the actual mechanism and source of water―such as plumbing leakage, rain entering through covered storm damage, surface water, tidal overflow, sewer backup, or flood―and then apply the specific policy language.
The official Series 17-70 outline requires knowledge of the Homeowners 2011 Policy, including perils insured against, exclusions, and conditions. It separately identifies the National Flood Insurance Program elsewhere in the broader property curriculum.
Therefore, the peril that is not a basic homeowners peril is D ― Flood.

Question#5

One of the MAIN purposes of the automobile mandatory inspection requirement is to

A. allow insurers to charge additional premium for vehicles in substandard condition.
B. alert policyowners to the existence of cosmetic damages to their vehicle's exterior.
C. provide assurance to insurers that they are insuring vehicles in top condition.
D. avoid claims for damages that existed prior to coverage taking effect.

Explanation:
The correct answer is D. New York's mandatory automobile physical-damage inspection requirements are fundamentally an anti-fraud and loss-verification mechanism. By inspecting and documenting the automobile when collision or comprehensive coverage is written, the insurer establishes the vehicle's pre-insurance physical condition. If a later claim is submitted, the insurer can compare claimed damage with the condition documented before or at the inception of physical-damage coverage.
New York DFS explains that when physical-damage coverage applies, the insurer inspects and photographs the automobile for comparison purposes if future damages are claimed. That directly supports D: the process helps prevent payment for pre-existing damage incorrectly presented as having occurred during the policy period.
The inspection is not primarily intended to surcharge vehicles because they are cosmetically imperfect, making A incorrect. It is not a consumer notification program concerning scratches or dents, eliminating B. Nor does it guarantee that covered vehicles are in “top condition,” so C is incorrect.
The Series 17-70 examination outline expressly identifies mandatory inspection requirements for private passenger automobiles under Regulation 79, Parts 67.0C67.11 as an Auto Insurance examination subject.

Exam Code: NY Independent General Adjuster
Q & A: 105 Q&As         Updated:  Oct 15,2026

 

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