Salesforce Certified Business Analyst Exam Dumps Questions
July 23,2022 02:39 AM
Salesforce Certified Business Analyst exam dumps questions have been cracked, which are your best choice to prepare for this Salesforce exam. The Salesforce Certified Business Analyst exam is designed for Business Analysts with Salesforce experience. To pass Salesforce Certified Business Analyst exam successfully, you can understand business needs, captures requirements, and collaborates with stakeholders to support the development of Salesforce solutions which drive business improvements.
Salesforce Certified Business Analyst Exam
After you pass Salesforce Certified Business Analyst exam successfully, you will have experience with common business practices such as eliciting requirements, mapping business processes, writing user stories, validating solutions, user acceptance testing, and facilitating virtual and in-person workshops.
Content: 60 multiple-choice/multiple-select questions and 5 non-scored questions
Time allotted to complete the exam: 105 minutes
Passing score: 72%
Registration fee: USD 200
Retake fee: USD 100
Certified Business Analyst Exam Topics
The Salesforce Certified Business Analyst exam measures your knowledge and skills related to the following objectives.
Customer Discovery 17%
Collaboration with Stakeholders 24%
Business Process Mapping 16%
Requirements 17%
User Stories 18%
User Acceptance 8%
Practice Salesforce Certified Business Analyst Exam Dumps Questions
The new cracked Salesforce Certified Business Analyst exam dumps questions are the best material for you to test the above Certified Business Analyst exam objectives. Share some Salesforce Certified Business Analyst exam dumps questions and answers below.
1. Universal Containers just rolled out a new sales methodology and process. A month after the initial training, the manager has noticed some reps have a large number of overdue tasks. The manager is unsure if it's a learning curve or a system issue and has asked the business analyst (BA) to determine the cause and recommend a solution. Which method should the BA use to start collecting data?
A. focus groups and workshops
B. Observation and interviewing
C. Brainstorming and prototyping
Answer: C
2. Universal Containers is setting up a Salesforce email integration for the sales team. Through discovery conversations, the business analyst (BA) learns the operations team also needs email integration in the near future. What should the BA do next?
A. Include the operations team during discovery.
B. Proceed with the sales team's project as planned.
C. Start project work for the operations team.
Answer: B
3. Cloud Kicks wants to assess the efficiency of its Sales Cloud solution to eliminate unnecessary steps and cut costs. A business analyst (BA) will give a presentation to executives to help them understand the current state and define the future state. Which document should the BA use for the presentation?
A. A persona journey map
B. A collection of use cases
C. A business process model
Answer: C
4. Which element of the storytelling process for UX is described here: "A hurdle that makes it difficult for your heroes to succeed on their journeys."
A. Challenge
B. Victory
C. Monster
D. Helper
Answer: A
5. A business analyst is using storytelling to communicate the vision for a Salesforce solution to business stakeholders. Which storytelling technique should the BA use in their initial demo of a solution to business stakeholders?
A. Describe a perspective from the business requirements document that addresses architectural concerns based on their business challenges.
B. Give a perspective from a relatable persona that shows the development team can solve their business challenges.
C. Highlight a perspective from testing feedback that identifies bugs and pain points in their business challenges.
Answer: B
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