The Genesys Cloud CX Certified Professional-Consolidated (GCP-GCX) exam is a certification exam that tests your knowledge and skills in using Genesys Cloud CX on Google Cloud Platform (GCP). To pass the GCP-GCX exam successfully, you should have experience with Genesys Cloud CX and GCP. You should also have a strong understanding of cloud computing concepts. All the related Genesys Certification GCP-GCX exam info, topics and preparation material are valuable in the preparation.
Genesys Certification GCP-GCX Exam Info
Genesys Certification GCP-GCX exam info is available below.
| Number of questions |
55 |
| Duration |
120 minutes |
| Passing Score |
65% |
| Language |
English |
| Type of Exam |
Multiple Choice, Multiple Select, and True/False Questions |
GCP-GCX Genesys Cloud CX Certified Professional-Consolidated Exam Topics
GCP-GCX Genesys Cloud CX Certified Professional-Consolidated Exam topics cover the following details.
Genesys Cloud CX Platform and CC Admin
ACD and Supervisor Tools
Roles, Permissions, and Divisions
Genesys Cloud CX Architect and Scripting
Outbound Dialing, QM, and WFM
Genesys Cloud CX Platform and Collaborate
Configurations of Genesys Cloud CX Collaborate
Features of Genesys Cloud CX Communicate
Dynamic Views
Benefits of Earning the GCP-GCX Certification
Increased earning potential: The average salary for a Genesys Cloud CX certified professional is significantly higher than for someone without the certification.
Improved job prospects: The demand for cloud computing professionals is growing rapidly, and the GCP-GCX certification can help you stand out from the competition.
Enhanced credibility: The GCP-GCX certification demonstrates your skills and knowledge to potential employers and clients.